🔹 Comprehensive AMC – Complete IT Maintenance & SupportÂ
Our Comprehensive AMC (Annual Maintenance Contract) provides end-to-end maintenance and support for your IT infrastructure, covering preventive maintenance, breakdown support, troubleshooting, repairs, and replacement of faulty parts (as per contract terms) for servers, networks, desktops, laptops, printers, firewalls, CCTV, and access control systems. With priority response, on-site and remote support, periodic health checks, firmware/OS updates, performance optimization, and dedicated account management, we ensure minimal downtime, predictable IT costs, and smooth day-to-day operations for your business.
🔹 Non-Comprehensive AMC – Maintenance & SupportÂ
Our Non-Comprehensive AMC (Annual Maintenance Contract) provides reliable maintenance and support for your IT infrastructure, covering preventive maintenance, breakdown support, troubleshooting, configuration assistance, and on-site/remote support for servers, networks, desktops, laptops, printers, firewalls, CCTV, and access control systems, excluding the cost of spare parts and replacements. This plan is ideal for organizations that want professional technical support and regular health checks while paying only for parts if and when replacements are required, helping control annual maintenance costs without compromising service quality.
🔹 Resident Engineer – Dedicated On-Site IT SupportÂ
Our Resident Engineer service provides a dedicated, trained IT professional stationed at your office or site to handle day-to-day IT operations, user support, network and system monitoring, basic server and security management, issue troubleshooting, coordination with OEM/vendor support, and preventive maintenance. This ensures faster response times, minimal downtime, and smooth IT operations, with continuous on-site availability to support users and maintain stable, secure IT infrastructure as your business grows.